Welcome to our Help & Services Section

Free delivery

Enjoy shopping from xcite.com from the comfort of your home while we deliver your products to your doorstep within 24 to 48 hours for free on orders of 20KD and above. Learn more..

Pay on Delivery

To facilitate your shopping experience even more on our website, we gladly offer a variety of payment options. You may pay for your purchased products upon delivery in cash or by credit card or KNET.

Extended Warranty

Extended warranty is now available online. Benefit from this great program and have your product covered for up to 3 years for a minimal addition charge. For more information about extended warranty click here.

Check Order Status

Track your orders, know where they are, and be in total control over your product’s trip to its new home, your home. Click here to start tracking.

Easy returns

If you have would like to return a product you have purchased from us, feel free to contact our customer service call center on by calling 1803535 all everyday

We install for you free!

Experience X-cite’s Delivery & installation is the perfect mixture of services for those that do not have the time or tools to install their purchases. Learn more...

Forgot Your Password?

It happens to the best of us! Don’t worry, you are not out of luck, xcite.com will help you set up a new one by simply clicking here.

Contact Us

Follow us on twitter, Join us on Facebook, send us your inquiries, or simply call us by clicking here.


Got a question? We have a collection of the questions that we are asked most often right here.


Your privacy is important to xcite.com. If you would like to know about the steps that we take to protect the personal data that you give us then please take a moment to familiarize yourself with our privacy policy by clicking here and of course do let us know if you have any questions.

Conditions of use

These are the terms and conditions of use of xcite.com (the “Conditions of use”)
This website www.xcite.com, owned and operated by X-cite General Trading Co. S.P.C is provided as a service to you and is intended to allow its users to browse and/or order products and other goods or services.  As a user of this website, you acknowledge that your use of xcite.com for any reason including any transactions that you make is subject to our Conditions of use. To see  our complete Conditions of Use please click here.