Xcite Logo
Xpay logo

XPay: How It Works

Get the latest electronics today with our flexible leasing plan up to 500KD. Ownership is simple, automatic, and comes with a built-in safety net.

1. The Basics

  • Lease Period: A fixed 4-month term (unless otherwise agreed).
  • Payment: Your first payment is made via debit/credit card. Subsequent payments are automated via Direct Debit from the same card.
  • Ownership: Xcite retains ownership during the lease. Once you complete all payments, ownership transfers to you automatically.

2. Returns & Cancellations

  • 14-Day Peace of Mind: You can return the item within 14 days in its original condition, per Kuwait Consumer Protection Law.
  • Defects: If the product has a manufacturing defect that can’t be fixed, you’re covered under the warranty terms.
  • Early Termination: Want to end the lease early? You can request this if you have paid at least 75% of the total value and the item is in usable condition.

3. The Buy-Back Guarantee

Once you own the item at the end of the 4 months, you have a unique 14-day window to sell it back to us:

  • Guaranteed Value: We will buy the item back for 25% of its original retail value.
  • Condition: The item must be in good working order (normal wear and tear is fine).
  • Fast Refund: The buy-back amount is credited directly back to your card.

4. Your Responsibilities

Care: The item is for personal/household use. You are responsible for protecting it from loss, theft, or damage.

  • Warranty: Optional additional warranty is available for extra protection.
  • Defaults: Late payments may incur a 7% penalty fee. If a payment is missed for over 30 days, we reserve the right to repossess the article.

5. Legal Snapshot

  • Eligibility: Must be legally capable of contracting in Kuwait and provide a valid Civil ID.
  • Governing Law: All agreements are governed by the laws of the State of Kuwait.