XPay: How It Works
Get the latest electronics today with our flexible leasing plan up to 500KD. Ownership is simple, automatic, and comes with a built-in safety net.
1. The Basics
- • Lease Period: A fixed 4-month term (unless otherwise agreed).
- • Payment: Your first payment is made via debit/credit card. Subsequent payments are automated via Direct Debit from the same card.
- • Ownership: Xcite retains ownership during the lease. Once you complete all payments, ownership transfers to you automatically.
2. Returns & Cancellations
- • 14-Day Peace of Mind: You can return the item within 14 days in its original condition, per Kuwait Consumer Protection Law.
- • Defects: If the product has a manufacturing defect that can’t be fixed, you’re covered under the warranty terms.
- • Early Termination: Want to end the lease early? You can request this if you have paid at least 75% of the total value and the item is in usable condition.
3. The Buy-Back Guarantee
Once you own the item at the end of the 4 months, you have a unique 14-day window to sell it back to us:
- • Guaranteed Value: We will buy the item back for 25% of its original retail value.
- • Condition: The item must be in good working order (normal wear and tear is fine).
- • Fast Refund: The buy-back amount is credited directly back to your card.
4. Your Responsibilities
• Care: The item is for personal/household use. You are responsible for protecting it from loss, theft, or damage.
- • Warranty: Optional additional warranty is available for extra protection.
- • Defaults: Late payments may incur a 7% penalty fee. If a payment is missed for over 30 days, we reserve the right to repossess the article.
5. Legal Snapshot
- • Eligibility: Must be legally capable of contracting in Kuwait and provide a valid Civil ID.
- • Governing Law: All agreements are governed by the laws of the State of Kuwait.