Information on Xbox Live 12-Month Gold Membership Card (Kuwait Account) - Instant Code Delivery:
Why to buy Xbox Live 12-Month Gold Membership Card (Kuwait Account) - Instant Code Delivery :
Will I receive the card physically?
We’ve made your experience so simple and easy. The answer is no, you don’t have to wait around for a physical delivery of the card. The code is delivered directly to your account only seconds after you make the payment.
How can I view my code after purchase?
It’s simple. All you have to do is click on the “view code” link attached to your order confirmation email. This link will take you back to your “My Accounts” page where you can find your most recently purchased digital code, and older ones as well. Of course, you can also directly go to your “My Accounts” page after logging in to your xcite.com account on the website or application.
What do I do if the code is not working?
In the unlikely circumstance that the code you’ve received does not work, please follow the following steps: Firstly go to xcite.com - My account Select ‘My Virtual Cards’ on the left hand Menu Upon selection, the order number of your recent purchase will be available. Then select the order number and click on "Report an issue". After that, it will direct you to a small window to type your message and send us a screenshot of Error message upon code upload. Finally, click on "Submit Report". We would review your complaint and provide you a resolution at the earliest. For step by step guide, please check the tab "Manuals" and check the attached PDF file.
Can I be reimbursed for e-delivered products?
Please be sure to always check what store your account is created in when buying digital cards; as we cannot offer any reimbursements for e-delivery products. In the rare cases of codes not working, please follow the simple steps above and we will reach out to you with your new code as soon as possible. Happy shopping.